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You are here: Home / Policies & Returns

Policies & Returns

Shipping and Returns

We sell our books and digital downloads from this New Spring Press website. Our shipping rates are based on USPS Media Mail and the lowest International shipping rates. USPS Media Mail package delivery can take up to 2 weeks. New Spring Press does not accept returns at this time.

We also sell our books and DVDs through Fulfillment by Amazon. Please refer to Amazon’s site for information about shipping rates, delivery schedules and returns.

Sales Tax

New Spring Press, LLC is required to collect sales tax on all shipments to Florida and Michigan. PayPal will include these taxes during checkout from this website. Amazon’s shopping cart will calculate these rates if you purchase through Amazon.

Download Problems

The digital recordings sold on this site are downloads, not streams. Occasionally, customers using iPads or iPhones have difficulty getting their download to play. This problem can usually be solved by downloading the file to a laptop or desktop, then transferring the file.

The books and recordings provided by New Spring Press LLC, as well as any information on this website, are intended for informational purposes only, not as medical manuals. The materials presented in no way are meant to be a substitute for professional medical care or attention by a qualified practitioner, nor should they be construed as such. Always check with your doctor if you have any questions or concerns about your condition or before starting or modifying a program of treatment. New Spring Press LLC and the author(s) are not responsible or liable, directly or indirectly, for any form of damages whatsoever resulting from the use (or misuse) of information contained in or implied by any books or recordings.

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